PRIVACY POLICY
The purpose of this privacy policy is to inform users of the website shophelipro.re about the data collected during their use of the site, and about the obligations of its publisher (HÉLIPRO) in this regard, who certifies that they are acting in good faith and implementing the necessary means to respect your privacy and comply with applicable regulations.
This privacy policy is deemed to be up to date, is accessible on the Site at any time, and it is strongly recommended to read it carefully.
Article 1. Data Controller:
The collection and processing of personal data carried out within the framework of the use of the Site is performed in accordance with the rules in force within the European Economic Community, under the responsibility of Mrs. PROUST, on behalf of the Publisher, as designated in the Legal Notice.
Article 2. Purpose of Data Collection:
The collection and processing of data carried out via the Site are intended to:
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Optimise the management of relationships between the Provider and the users of the Site, in particular through the analysis and measurement of the Site’s audience;
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Enable users of the Site to interact with it through social network buttons (forms, comments, reviews, likes, shares, etc.);
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Allow users of the Site to contact the Publisher via a contact form, and ensure subsequent communications;
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Allow users of the Site to subscribe to the Publisher’s newsletter;
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Enable the Publisher to send commercial solicitations by email to users of the Site for offers similar to those proposed or displayed on the Site.
Article 3. User Consent:
Under no circumstances will personal data be collected through the Site without the concerned persons having clearly obtained the necessary information and the effective opportunity to express their consent prior to this collection.
Specifically, an informational banner appearing upon entering the Site reminds users that their consent to the deposit of cookies and to the collection of certain resulting information is deemed given by continuing to use the Site, whether by scrolling the page in question, clicking on any link on the Site, or clicking the “OK” button (or equivalent) located on this same informational banner.
User consent is systematically and explicitly obtained by any clear and unambiguous means (opt-in) in cases where the use of functionalities requires, by nature, the use of provided and/or collected data (contact, subscription, etc.).
Users can withdraw their consent at any time (opt-out) by unsubscribing from newsletters directly in the Publisher’s emails, under the conditions of Article 10 of this Privacy Policy.
Article 4. Content of the Data Collection:
4.1. Data collected when browsing the Site
Browsing the Site’s information by default only generates the collection of data strictly necessary for the analysis and measurement of the Site’s audience: data relating to the IP address (identification of the internet connection and device), the pages viewed, as well as any type of data accessible via basic Google Analytics, such as the number of pages viewed, traffic source, dates and times, and the approximate location of the consultation.
4.2. Data collected when using the Site’s functionalities
The content of the data processing carried out on the Site varies according to its uses and may include among the following information: valid email address, first and last name, date of birth, phone number; the subject of the message and a free text field when using the form.
The mandatory or optional nature of providing certain information is indicated directly online when applicable.
Users agree to provide only complete, accurate, and valid information, and acknowledge that they release the Publisher from liability in the event of damage(s) resulting from their own failure in this regard.
Article 5. Use of Cookies:
The analysis of the Site’s audience via Google Analytics requires the use of cookies, which are tracking files placed on the users’ device, and which give the Publisher access to standard connection information (see Article 4).
The information collected will only be used to develop the design and layout of the Site, and more generally to improve its use.
Cookies do not collect any personal data allowing you to be identified, neither from the hard drive nor online, and the information collected is anonymous or anonymised.
Users acknowledge that they must consult and directly check their own browser’s privacy settings if they refuse the use of these cookies. In such cases, they cannot hold the Publisher responsible for their own browsing difficulties, which may make it difficult or even impossible to use the Site in its entirety.
The Publisher recommends a personal configuration by users accepting cookies, thereby facilitating the consultation and use of the Site.
Article 6. Interaction with Third-Party Sites and Applications:
Users can interact with the Site by clicking on buttons representing third-party sites and applications (notably via social network buttons).
Users acknowledge that using these buttons results in the transfer of information to the Publisher, as well as to the relevant third-party sites, and that they remain fully responsible for their contractual relationships with these sites and networks, which publish their own privacy and personal data policies regarding the data transferred, collected, and processed on such occasions (profile, settings, etc.).
In no case shall the Publisher be held liable for any damage resulting from the use of this process for users and said third parties, and the Publisher is exclusively and solely responsible for the data processing under its charge.
Article 7. Data Processing Security:
The Publisher undertakes to take all necessary precautions to preserve the security of the processing and the data collected, respecting the physical and logical security standards within its scope (premises protection, server protection, password policy, regular backups, possible encryption, etc.), excluding the backup and/or security obligations that are under the responsibility of the service provider in charge of hosting the Site (see Legal Notice).
In particular, the Publisher implements measures to prevent processed data from being altered, damaged, or accessed by unauthorised third parties, notably by controlling access to processing and securing any potential data communications (site security, HTTPS protocol, encryption, etc.).
Any information accessible on the Internet via an external link from the Site is not under the control of the Publisher, who disclaims any responsibility for its content and possible IT security breaches, as well as for the resulting consequences.
Article 8. Data Processing Confidentiality:
The Publisher does not communicate the personal data collected during the use of the Site to any third party, under any form whatsoever, except legitimately and strictly confidentially to the persons listed below:
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Any salaried staff of the Publisher (including interns);
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The technical service provider(s) responsible for the creation and maintenance of the Site, and for data hosting, when strictly necessary;
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The person(s) possibly in charge of the Publisher’s accounting, including as an external provider;
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Third parties authorised by law (in particular upon express and justified request from judicial or accounting authorities, etc.).
It is also acknowledged that the use of cookies on the Site results in the transfer, without possible intervention from the Publisher, of certain connection data to the third-party service provider enabling the Publisher to collect and process its own data (Google Analytics).
Article 9. Data Retention and Duration:
9.1. Renewal of User Consent
The data collected is validly retained as long as the purpose for which it was legitimately collected initially persists in a legitimate, proportionate, and user-consented manner.
The retention periods for collected data vary according to the type of data, subject to different legal and regulatory requirements, allowing for longer retention or requiring deletion, and in all cases correspond to the need to fulfil the Publisher’s contractual obligations; the periods are set as follows:
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Fourteen (14) months for cookies, connection data, and audience measurement;
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A maximum of three (3) years for other types of data;
At the end of this period, the Publisher undertakes to renew users’ consent to continue using their data (opt-in), and in the absence of explicit consent, to cease sending newsletters and any commercial solicitations (opt-out).
9.2. Data Archiving
After the above deadlines and in the absence of a formal objection from the user regarding the retention of their personal data, the collected data that has not been validly deleted may be archived on a computer medium for evidentiary purposes and with strictly limited access.
In such cases, the legal archiving retention periods are defined by the applicable reference framework and according to the type of data concerned: https://www.cnil.fr/sites/default/files/typo/document/20120719-REF-DUREE_CONSERVATION-VD.pdf
Article 10. User Rights Regarding Collected Data:
Users have the right to access, rectify, object to, and/or delete their personal data, which they can exercise at any time by sending an email to: info@helipro.re, or by postal mail (contact details available in the Legal Notice).
The Publisher undertakes to fulfil any motivated request for such data, responding within thirty (30) calendar days from receipt of the request. These requests are made by email to info@helipro.re and formalised by an email acknowledging receipt and execution of the request.
For security reasons and to avoid any fraudulent request, the Publisher may validly require that this request be accompanied by proof of identity, which will be deleted or destroyed after processing, subject to any legal provision requiring its archiving, and under the conditions of Article 9.2 of this Privacy Policy.
Users acknowledge that in the event of a motivated request for deletion of their personal data, such data may be erased without possibility of recovery, and that this deletion could, in certain cases, prevent the continuation of their contractual relationship.
Article 11. Complaints, Disputes, and Litigation:
By express agreement, this Privacy Policy is subject to and governed exclusively by French law and must be interpreted in accordance with French law.
In the absence of amicable resolution of potential conflicts, and by express agreement, disputes that cannot be settled amicably, relating to the collection and processing of personal data from users of the Site, and to this Privacy Policy, concerning its validity, interpretation, execution, consequences, and follow-up, shall be submitted:
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When no specific mandatory provision applies, to the jurisdiction of the courts where the Publisher’s registered office is located;
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In all other cases, to the jurisdiction determined by the applicable mandatory provisions and according to the specific case.
Last Update Date: 14/08/2025